Bug #11633
openIssues in order placement & cancellation process in admin as well as customer side
100%
Description
1.After placing an order, When we place an order we are receving one mail, in that mail, wrong price is showing.
2.In order Details, When a product in an order is cancelled, its status should be displayed as “Cancelled”
3.The order tracking timeline displays only a single status flow for an entire order, even when the order contains multiple products.
4.Cancelled orders are still displayed with a “Pending” status in the Order Details page.
5.In cancellation, along with the order id, it has to show the product details also.
6.Refund amount in admin Refunds :Along with the order id, it has to show the product details also.
7.Status and Star filters are not working.
8.When a product is cancelled, the refund update email is received, but the email does not clearly mention the cancelled product and its quantity. The email should clearly display the product name, variant.
9.When a product is cancelled, the refund update email is received, but the email does not clearly mention the cancelled product and its quantity. The email should clearly display the product name, variant.
10.Functional Issue: When clicking the “View Order” link in the email, the system redirects to a page displaying a “404: Page Not Found” error instead of opening the order details page.(Same for Order Cancellation mail also).
11.Functional Issue: When a customer cancels an order, the system refunds the shipping charges along with the product amount. Shipping charges should not be refunded when an order is cancelled.
12.While placing an order, display whether the product is eligible for cancellation or non-cancellable. This helps customers understand the cancellation policy before completing their purchase.
13.The “Cancel Order” button should not be displayed if the order contains products that are not eligible for cancellation.
14.When a product is cancelled, the refund update email is received, but the email does not clearly mention the cancelled product and its quantity. The email should clearly display the product name, variant.
15.Functional Issue: When clicking the “View Order” link in the email, the system redirects to a page displaying a “404: Page Not Found” error instead of opening the order details page.(Same for Order Cancellation mail also).
16.Functional Issue: When a customer cancels an order, the system refunds the shipping charges along with the product amount. Shipping charges should not be refunded when an order is cancelled.
17.While placing an order, display whether the product is eligible for cancellation or non-cancellable. This helps customers understand the cancellation policy before completing their purchase.
18.The “Cancel Order” button should not be displayed if the order contains products that are not eligible for cancellation.
19.Functional Issue: In the Cancellation Time Window settings, the “Set a time limit” option is not working
20.Display the cancellation approval options (Accept/Reject) directly in the Orders table list, instead of only on the Order Details page. This allows users to approve or reject cancellation requests directly from the list without navigating to the details page.
21.The “All” tab does not display cancelled orders. It should show all orders, including cancelled orders, along with orders in other statuses.
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Related issues