Feature #11605
closedSupport #11764: E-commerce pending tasks for nov 15 release
Feature #11610: Free Trial Integration in Company on boarding
Researching on Free Trial integration and task creation
Description
Discuss with TL about these
Recent Trend: The "Reverse Trial": The user starts on a full-featured trial with no credit card. When the trial expires, instead of being locked out, they are downgraded to a restricted "Free Tier" with an option to upgrade.
Summary Checklist for US Free Trials
Be transparent upfront: State trial duration, billing date, and exact price before signup.
Send a 3-day reminder notice: Crucial for legal compliance (FTC / California ARL) and reducing chargebacks.
Self-serve cancellation: Provide a 1-click cancel button directly in the user dashboard/billing settings.
Offer a grace period: If the card fails at trial expiration, allow a few days in read-only mode so real customers can update their payment method before getting locked out.
Subtasks
Related issues
Updated by Divya Inapakurthi 11 days ago
- Subject changed from Researching on Free Trial integration to Researching on Free Trial integration and task creation
- Description updated (diff)
- Due date set to 10/22/2026
- % Done changed from 0 to 100
- Estimated time set to 1:00 h