Private
Tracker *Bug Feature Support Testing
Subject *
Description Edit *Discuss with TL about these* Recent Trend: The "Reverse Trial": The user starts on a full-featured trial with no credit card. When the trial expires, instead of being locked out, they are downgraded to a restricted "Free Tier" with an option to upgrade. *Summary Checklist for US Free Trials* Be transparent upfront: State trial duration, billing date, and exact price before signup. Send a 3-day reminder notice: Crucial for legal compliance (FTC / California ARL) and reducing chargebacks. Self-serve cancellation: Provide a 1-click cancel button directly in the user dashboard/billing settings. Offer a grace period: If the card fails at trial expiration, allow a few days in read-only mode so real customers can update their payment method before getting locked out.
Status Closed
Priority *Low Normal High Immediate
Assignee Ajit ABindu DandaChandra SekharDivya InapakurthiKarthik PalakondaPavan Kumar MuralaRavi Shankar PalleRavindra AtthotaSai MahanandaSai Priyatham SadineniSowjanya atthotaSravani RangannapalemTeja Sriram SanganiYalavarthi Thriveni
Target version Sprint (10/05/2026- 10/09/2026) sprint (10/12/2026 - 10/31/2026) Backlog
Parent task
Start date
Due date
Estimated time Hours
% Done0 % 10 % 20 % 30 % 40 % 50 % 60 % 70 % 80 % 90 % 100 %