Feature #11605
Updated by Divya Inapakurthi 11 days ago
*Discuss with TL about these*
Recent Trend: The "Reverse Trial": The user starts on a full-featured trial with no credit card. When the trial expires, instead of being locked out, they are downgraded to a restricted "Free Tier" with an option to upgrade.
*Summary Checklist for US Free Trials*
Be transparent upfront: State trial duration, billing date, and exact price before signup.
Send a 3-day reminder notice: Crucial for legal compliance (FTC / California ARL) and reducing chargebacks.
Self-serve cancellation: Provide a 1-click cancel button directly in the user dashboard/billing settings.
Offer a grace period: If the card fails at trial expiration, allow a few days in read-only mode so real customers can update their payment method before getting locked out.