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Feature #9725

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Feature #9707: Reward points Module in POS, E-commerce, Landscaping module

Reward points - Analytics - Reports - Reward Transactions

Added by Yalavarthi Thriveni 26 days ago.

Status:
New
Priority:
Normal
Target version:
-
Start date:
07/09/2026
Due date:
% Done:

0%

Estimated time:

Description

Provides operational and financial reporting for all reward activities, helping businesses measure program performance, customer engagement, and loyalty ROI.

Typical reports include:

Total Points Issued
Total Points Redeemed
Outstanding Reward Liability
Expired Points
Reward Cost by Store
Reward Cost by Customer Tier
Reward Cost by Product Category
Top Reward-Earning Customers
Redemption Rate
Average Days to Redemption
Promotion Effectiveness
Store-wise Reward Performance
Channel-wise Analysis (POS vs E-commerce vs Landscaping)

Business Flow
Reward Transactions

Collect Ledger Data

Aggregate Metrics

Generate Reports & Dashboards

Support Business Decisions

Retail POS Example
Management identifies that customers redeeming rewards spend 20% more per visit than non-members, leading to increased basket value.

Retail E-commerce Example
The marketing team discovers that a "Double Points Weekend" campaign increased online order volume by 35%, justifying future promotional events.

Landscaping Example
The operations team finds that customers earning rewards from annual maintenance contracts have an 85% renewal rate, demonstrating improved customer retention and long-term service value.


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