Private
Tracker *Bug Feature Support Testing
Subject *
Description Edit Provides operational and financial reporting for all reward activities, helping businesses measure program performance, customer engagement, and loyalty ROI. Typical reports include: Total Points Issued Total Points Redeemed Outstanding Reward Liability Expired Points Reward Cost by Store Reward Cost by Customer Tier Reward Cost by Product Category Top Reward-Earning Customers Redemption Rate Average Days to Redemption Promotion Effectiveness Store-wise Reward Performance Channel-wise Analysis (POS vs E-commerce vs Landscaping) *Business Flow* Reward Transactions │ Collect Ledger Data │ Aggregate Metrics │ Generate Reports & Dashboards │ Support Business Decisions *Retail POS Example* Management identifies that customers redeeming rewards spend 20% more per visit than non-members, leading to increased basket value. *Retail E-commerce Example* The marketing team discovers that a "Double Points Weekend" campaign increased online order volume by 35%, justifying future promotional events. *Landscaping Example* The operations team finds that customers earning rewards from annual maintenance contracts have an 85% renewal rate, demonstrating improved customer retention and long-term service value.
Status New
Priority *Low Normal High Immediate
Assignee Ajit ABindu DandaChandra SekharDivya InapakurthiKarthik PalakondaPavan Kumar MuralaRavi Shankar PalleRavindra AtthotaSai MahanandaSai Priyatham SadineniSowjanya atthotaSravani RangannapalemTeja Sriram SanganiYalavarthi Thriveni
Target version Sprint (10/05/2026- 10/09/2026) sprint (10/12/2026 - 10/31/2026) Backlog
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