Private
Tracker *Bug Feature Support Testing
Subject *
Description Edit Provides operational and financial reporting for all reward activities, helping businesses measure program performance, customer engagement, and loyalty ROI. Typical reports include: Total Points Issued Total Points Redeemed Outstanding Reward Liability Expired Points Reward Cost by Store Reward Cost by Customer Tier Reward Cost by Product Category Top Reward-Earning Customers Redemption Rate Average Days to Redemption Promotion Effectiveness Store-wise Reward Performance Channel-wise Analysis (POS vs E-commerce vs Landscaping) *Business Flow* Reward Transactions │ Collect Ledger Data │ Aggregate Metrics │ Generate Reports & Dashboards │ Support Business Decisions *Retail POS Example* Management identifies that customers redeeming rewards spend 20% more per visit than non-members, leading to increased basket value. *Retail E-commerce Example* The marketing team discovers that a "Double Points Weekend" campaign increased online order volume by 35%, justifying future promotional events. *Landscaping Example* The operations team finds that customers earning rewards from annual maintenance contracts have an 85% renewal rate, demonstrating improved customer retention and long-term service value.
Status New
Priority *Low Normal High Immediate
Assignee Ajit AChandra SekharDivya Inapakurthighazala shamimJohn PatchalaKalyan RavulaKarthik PalakondaMadhu BabuMani KantaPavan Kumar MuralaRamu KodaliRavi Shankar PalleRavindra AtthotaRubanraj cSai MahanandaSai Priyatham SadineniSai Teja PopuriSravani RangannapalemTeja Sriram SanganiThirupathirao Uppuvinay palakondaYalavarthi Thriveni
Target version Sprint4(03/11/2026-03/20/2026) Sprint5 (03-23-2026 to 04/03/2026) Backlog
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