Fixed an issue where customers were unable to submit support tickets after logging in — they were getting a permission error even though they were properly logged in. This has now been resolved and customers can successfully submit tickets. Additionally, a new Live Chat Support feature has been added to both the mobile app and the web portal. Customers can now start a live chat session directly from the Support Tickets screen on the mobile app. When a customer requests a chat, it appears in a queue on the web portal where a staff member can accept and chat with the customer in real time. Either party can end the chat session when the issue is resolved.