Feature #11617
closedSupport #11764: E-commerce pending tasks for nov 15 release
Feature #11610: Free Trial Integration in Company on boarding
Task 5: Operational Access & Read-Only / Grace Enforcement
Description
Purpose: Protect the business from unpaid operations while maintaining customer trust and avoiding data hostage disputes.
Detailed Explanation:
Active Trial Permissions: While a tenant is in an active trial, all core operational features (cashier checkout, product creation, inventory management) function normally within their designated trial quotas.
Post-Trial Failed Conversion (Read-Only Mode): If a trial expires and the card payment is declined, the application must immediately switch into Read-Only mode during the 7-day grace period. In this mode, store staff cannot process new sales, create inventory, or send SMS/emails, but the account owner can log in, view historical records, export data reports, and access the billing screen to update their payment method.
Full Suspension After Grace Expiration: If the 7-day grace period elapses without a successful payment, all tenant workspace requests are locked with a suspension screen requiring payment to reactivate.
Subtasks
Related issues