Private
Tracker *Bug Feature Support Testing
Subject *
Description Edit Purpose: Protect the business from unpaid operations while maintaining customer trust and avoiding data hostage disputes. Detailed Explanation: Active Trial Permissions: While a tenant is in an active trial, all core operational features (cashier checkout, product creation, inventory management) function normally within their designated trial quotas. Post-Trial Failed Conversion (Read-Only Mode): If a trial expires and the card payment is declined, the application must immediately switch into Read-Only mode during the 7-day grace period. In this mode, store staff cannot process new sales, create inventory, or send SMS/emails, but the account owner can log in, view historical records, export data reports, and access the billing screen to update their payment method. Full Suspension After Grace Expiration: If the 7-day grace period elapses without a successful payment, all tenant workspace requests are locked with a suspension screen requiring payment to reactivate.
Status Closed
Priority *Low Normal High Immediate
Assignee Ajit ABindu DandaChandra SekharDivya InapakurthiKarthik PalakondaPavan Kumar MuralaRavi Shankar PalleRavindra AtthotaSai MahanandaSai Priyatham SadineniSowjanya atthotaSravani RangannapalemTeja Sriram SanganiYalavarthi Thriveni
Target version Sprint (10/05/2026- 10/09/2026) sprint (10/12/2026 - 10/31/2026) Backlog
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