Feature #10359
openAuto-Credit to Same Card When an Order Is Cancelled
Start date:
08/13/2026
Due date:
08/15/2026 (34 days late)
% Done:
100%
Estimated time:
8:00 h
Spent time:
Description
Customer places an order using a card.
Customer subsequently cancels the order.
System verifies that the order is eligible for cancellation/refund.
System automatically creates a credit/refund transaction against the original card/payment method.
The refund amount should correspond to the eligible cancelled-order amount.
The refund/credit transaction should be linked to the original order for tracking and reconciliation.
The system should record the refund status and transaction/reference ID.
If the refund fails, the order should not be incorrectly marked as successfully refunded, and the failure should be logged for retry/manual handling.
Subtasks
Related issues