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Feature #10359

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Auto-Credit to Same Card When an Order Is Cancelled

Added by Pavan Kumar Murala about 1 month ago. Updated about 1 month ago.

Status:
Resolved
Priority:
Normal
Target version:
-
Start date:
08/13/2026
Due date:
08/15/2026 (34 days late)
% Done:

100%

Estimated time:
8:00 h
Spent time:

Description

Customer places an order using a card.
Customer subsequently cancels the order.
System verifies that the order is eligible for cancellation/refund.
System automatically creates a credit/refund transaction against the original card/payment method.
The refund amount should correspond to the eligible cancelled-order amount.
The refund/credit transaction should be linked to the original order for tracking and reconciliation.
The system should record the refund status and transaction/reference ID.
If the refund fails, the order should not be incorrectly marked as successfully refunded, and the failure should be logged for retry/manual handling.


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Actions #1

Updated by Pavan Kumar Murala about 1 month ago

  • Status changed from New to In Progress

Updated by Pavan Kumar Murala about 1 month ago

  • Due date changed from 08/13/2026 to 08/15/2026
  • Status changed from In Progress to Resolved
  • % Done changed from 0 to 100
  • Estimated time changed from 4:00 h to 8:00 h

13 Aug 2026 — 2 hours: Worked on the auto-credit flow to the same card.
Current pending work — 2 hours: Meeting to discuss all e-commerce-related flows, identify pending items, review dependencies/connectivity items, and document everything that needs to be completed.
15 May 2026: Complete the flow by this date. After completion, test the related functionality locally.

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