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Bug #7843

open

Plan List Page – Plan remains active even after subscriber limit exceeded

Added by Sai Mahananda 28 days ago. Updated 28 days ago.

Status:
Resolved
Priority:
Normal
Target version:
-
Start date:
02/20/2026
Due date:
% Done:

0%

Estimated time:
Tested Date:
02/20/2026
Raised by Tester:
Mahananda Sai
Page/ Module (POS):
Product Subscription

Description

after subscribers complete in the list page its showing the plan active if subscribers exist thats why plan active why the admin can see the subscribers count exceed we have to increase the stock every time admin opens the accordian and check is it correct


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Updated by Divya Inapakurthi 28 days ago

  • Status changed from New to Resolved

summary: Determining if a plan is "Active" is an administrative decision. Determining if it is "Full" is a calculation based on subscribers. A plan can be Active but Full, just like a product can be Listed but Out of Stock.

Recommendation for Tester: Verify that new subscriptions are blocked when capacity is full, rather than expecting the admin status to change

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