Bug #3451
openRegistration Success Email Delivery is Delayed
0%
Description
After completing user registration, the registration success email is not sent immediately. There is a noticeable delay (several minutes or more), which can confuse users and affect their onboarding experience.
Expected Result:
The registration success email should be delivered instantly or within a few seconds after user registration.
Users should receive confirmation promptly to proceed with email verification or login.
Steps to Reproduce:
Register a new account on the platform.
Wait for the registration success email.
Observe the delay (e.g., 5+ minutes or more).
Impact:
Users may assume registration failed or didn't go through.
Increases user drop-off and support requests.
Affects trust and platform reliability.
Recommended Fix:
Investigate the mail queue, background jobs, or SMTP server delays.
Ensure email is triggered and processed immediately upon successful registration.
Consider adding logs or monitoring for email delivery time.
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