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Bug #3450

open

Add Company Name in Email Sender and Remove “no-reply” Address

Added by Mani Kanta 5 months ago. Updated 5 months ago.

Status:
Resolved
Priority:
High
Assignee:
John Patchala
Start date:
07/22/2025
Due date:
07/23/2025 (about 5 months late)
% Done:

100%

Estimated time:
Spent time:
1:00 h
Tested Date:
Raised by Tester:
Quote

Description

All outgoing emails are currently sent from a "no-reply" email address (e.g., ) without clearly showing the company name in the sender field. This reduces trust and prevents users from replying if needed.

Expected Result:

The email sender name should clearly display the company name: EventCrux.

The no-reply email address should be replaced with a more user-friendly sender like or .

Steps to Reproduce:

Trigger an email (e.g., registration success, notification).

Check the sender address and name.

Notice that it is shown as and may not include the company name.

Impact:

Reduces email deliverability and trust.

Prevents user replies and support inquiries.

Lacks brand visibility in user inboxes.

Recommended Fix:

Update the sender name to “EventCrux”.

Replace with a valid, monitored email like .

Ensure email headers reflect the updated sender info.

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Updated by John Patchala 5 months ago

  • Status changed from New to Resolved
  • % Done changed from 0 to 100
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