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Bug #3447

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Missing Spam Disclaimer in Emails

Added by Mani Kanta 5 months ago.

Status:
New
Priority:
High
Assignee:
Start date:
07/22/2025
Due date:
07/23/2025 (about 5 months late)
% Done:

0%

Estimated time:
Tested Date:
Raised by Tester:

Description

Issue:
Outgoing emails (such as registration, notification, or promotional emails) do not include a standard spam disclaimer or footer note, which may lead to deliverability issues or be flagged as spam by certain email providers.

Expected Result:
All outgoing emails should include a proper disclaimer at the bottom, such as:

"You are receiving this email because you registered with EventCrux. If you believe this was a mistake, please ignore or contact support."

Steps to Reproduce:

Trigger an email (e.g., registration success or notification).

Open the email and scroll to the footer.

Observe that no spam disclaimer or unsubscribe note is included.

Impact:

Emails may be marked as spam or junk.

Violates best practices for email deliverability and user trust.

May affect communication with users and platform credibility.

Recommended Fix:

Add a consistent spam disclaimer/footer to all email templates.

Ensure it includes sender identity, reason for the email, and contact or unsubscribe option if applicable.


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