Evergreen farms (pos)

Private

Tracker *Bug Feature Support Testing

Subject *

Description Edit 1. When I try to add the second FAQ, I get the following error: "There is already data with templateKey: 'null'. Please use another one!" 2. Since the Store FAQs and FAQ Categories are the almost same, we can combine both into a single section instead of maintaining them separately, right?, We can add a dropdown arrow on the Category List page to expand each category and display its associated FAQs directly there. 3. When creating a category, an icon is selected. The same icon should also be displayed in the Category column on the Category List page. 4. Even after turning off the Live option, it does not get disabled immediately. Similarly draft also. 5. There are 3 FAQs in the Store FAQs section under one category. I changed the status of one FAQ to Draft, but the FAQ Categories section still displays all 3 FAQs instead of only the 2 published FAQs. 6. In the E-commerce FAQ section, clicking the Yes or No buttons under "Was this helpful?" is taking too long to respond. 7. When opening the FAQ page in E-commerce, only 4–5 categories are displayed initially, and the remaining categories appear one by one after a delay. Instead, all FAQ categories should load and be displayed at once without gradual loading. 8. When logged in with a Customer Service Representative account, the error message "You do not have permission to perform this action" appears whenever I try to open any page or perform any action. This seems to be a role-based permission issue. 9. In the Admin FAQ list, add an "Assigned To" column to display the person or team to whom each FAQ has been assigned. This will help Admin easily identify who is responsible for each FAQ. 10. Once an FAQ is assigned to a specific person, the assignment should be saved and remain associated with that person. Currently, when I click again to view the assignment, it defaults to the first person instead of displaying the previously assigned person. 11. Fetch real staff users for the "Assign to" dropdown. When an Admin assigns an FAQ to a specific user, that FAQ should be visible in the assigned user's account. Only the assigned user should be able to see the FAQ assigned to them. 12. In faq-enquiries, Reply by email is not working.