Support #11790
openSupport #11764: E-commerce pending tasks for nov 15 release
Integrate fire base notifications in e-commerce order flow
80%
Description
Will Trigger fire base notification in desk top as well as mobile app for both admin, warehouse manager, picker, packer, dropper , as well as customer on their tasks from order placement to order delivered & in cancel & return flow
Subtasks
Related issues
Updated by Pavan Kumar Murala 4 days ago
- % Done changed from 0 to 80
ecommerce side has after order creation i am intigrate the firebase notification
admin side has direct link to that usernotification what we are select to auto send the notification
Updated by Pavan Kumar Murala 3 days ago
ecommerce side firebase intigration
Updated by Pavan Kumar Murala 3 days ago
- Due date changed from 10/29/2026 to 10/30/2026
Customer experience
- Customers can enable browser push notifications so they can receive order updates when the shop is open in the browser and, where supported, when it is in the background.
- Order notifications appear in the site’s notification bell, giving customers a place to review order activity.
- Selecting an order notification takes the customer to the related order details.
- Push alerts are deduplicated so the same update is less likely to appear repeatedly.
Warehouse and manager experience
- Warehouse notifications are available in the relevant picker, packer, dropper, and manager screens.
- Alerts identify the order and describe the warehouse action needed.
- Selecting an alert opens the related order in the warehouse screen, helping staff act on the update directly.
- Duplicate alerts are filtered across notification surfaces so one event is not repeatedly displayed.
Packing workflow
- When an order reaches the packing stage, the notification shown is “Ready to pack.”
- The same status update no longer produces a separate “Ready to pick” notification.
- This keeps the packing alert available while avoiding two different messages for one transition.