Feature #11717
openE-commerce End-to-End Order Placement Flow Issues
Description
1. In order Details page, For the buttons (Download invoice, cancel order) keep cursor: pointer.
2. In e-commerce, Change the Name for Free Replacement to Exchange and Cash Refund to Refund for better clarity.
3. Change the button name to something other than “Create Return Label.”
4. After an item has been returned successfully, the Return button should be hide.
5. In order Details page, Hide Need Help for order.
6. In order Details page, when order placed in that tracker status remove that picked, packer.
7. In order Details page, Remove Carrier Scan & Transit History (In that place show Shipping & Carrier Details).
8. In Picker dashboard, Start/complete/conform pick/handover to packer instead of those buttons reduce some buttons.
9. Notifications Web page need to verify that details.
10. The Packer does not receive a notification after a task is assigned through Warehouse Floor Control. Instead of appearing on the Notifications page, the notification is going to the Reminder section.
11. In Dashboard / Admin (View Orders), the Fulfillment Status is initially displayed as “Partial”. It should display the correct fulfillment status based on the order items and their actual fulfillment progress.
12. The Packer page should automatically display the product dimensions and weight configured during product creation in the Admin panel.
13. In the Packer Dashboard → Create Label, remove the Carrier Shipping Weight field and make it available to the Warehouse Manager instead.
14. Warehouse Managers should receive all order-related email notifications for orders assigned to their respective warehouses.
15. Make a single dashboard for Warehouse Manager (warehouse dashboard/floor control).
16. The Warehouse Manager can perform all Picker and Packer operations, including picking and packing orders, instead of being restricted to their assigned role permissions.
17. In the Official Carrier Shipping Label, the FedEx delivery charge should be verifiable to ensure it is calculated correctly based on the shipping flow and actual shipment details.
18. When attempting to return a product, the system throws a fetchOrderDetails is not defined error.
19 When 1 quantity is returned from an order of 4 units, the system still allows the customer to initiate a return for all 4 units again instead of displaying only the remaining 3 eligible units. The returned quantity is not displayed in Admin (View Orders) after a product return is initiated.
Subtasks
Related issues
Updated by Teja Sriram Sangani 3 days ago
- Status changed from New to In Progress
- % Done changed from 0 to 40
- Updated return and exchange terminology across all customer-facing e-commerce screens, replacing "Free Replacement" with "Exchange" and "Cash Refund" with "Refund".
- Updated return request modals, resolution options, status badges, and order tracking labels for consistent wording.
- Fixed cursor behavior for the Download Invoice and Cancel Order buttons on the Order Details page, including disabled and loading states.
- Fixed return eligibility logic to prevent customers from requesting another return for items that have already been returned or exchanged.
- Updated backend return status handling by including completed and replacement_shipped statuses in the claiming return statuses.
- Improved return quantity calculations to correctly track quantities claimed across multiple return requests.
- Updated the Orders List, Order Details, Order Details Modal, and Tracking pages to hide the Return or Exchange button after successful returns.
- Added appropriate completion status badges on the Tracking page, such as Refund Completed, Item Returned, and Exchange Completed.