Feature #10571
openImplement Single Product Cancellation and Refund Functionality
60%
Description
The Single Order Details page currently has a mismatch in the order/product information. At present, the system supports cancelling the entire order, and the overall order cancellation and refund amount are working correctly.
However, when cancelling a single product from an order, the required functionality is not working as expected.
Current Functionality:
Full order cancellation is working.
Full order refund amount is calculated correctly.
Single product cancellation/refund is not working correctly.
Required Functionality:
Fix the order/product mismatch on the Single Order Details page.
Allow cancellation of a single product from an order.
Calculate the refund amount correctly for the cancelled product only.
Process the refund for the cancelled single product.
Ensure the remaining products in the order are not affected.
Handle the single product return/cancellation flow correctly.
Subtasks
Related issues
Updated by Pavan Kumar Murala 22 days ago
- Due date changed from 08/27/2026 to 08/26/2026
- Status changed from New to In Progress
- % Done changed from 0 to 60
Completed the UI and backend functionality for single product cancellation/return and refund.
The order details page mismatch has been fixed, and the single product cancellation flow is working correctly. The refund amount is also calculated correctly from our application side.
The only pending issue is with Stripe, as the particular/partial refund amount is not yet being received or processed correctly by Stripe.
Remaining: Stripe partial refund integration.