Private
Tracker *Bug Feature Support Testing
Subject *
Description Edit Steps to Reproduce: 1. Complete a purchase / subscription successfully 2. Customer receives the mail receipt 3. Review the receipt content in the email Actual Result: The mail receipt is missing and showing incorrect / unnecessary details: - Final price for quantity is not shown - Discount amount is not displayed - Subscription ID is displayed - Plan details are displayed - Delivery Address title is shown even for non-delivery products Expected Result: Mail receipt should be updated with the following changes: - Show final price based on quantity - Remove Subscription ID from receipt - Remove Plan details from receipt - If the product is non-delivery, remove the Delivery Address title Impact: Incorrect or unnecessary information in the receipt causes confusion for customers and reduces clarity of payment and order details.
Status Closed
Priority *Low Normal High Immediate
Assignee Ajit ABindu DandaChandra SekharDivya InapakurthiKarthik PalakondaPavan Kumar MuralaRavi Shankar PalleRavindra AtthotaSai MahanandaSai Priyatham SadineniSowjanya atthotaSravani RangannapalemTeja Sriram SanganiYalavarthi Thriveni
Target version Sprint (10/05/2026- 10/09/2026) sprint (10/12/2026 - 10/31/2026) Backlog
Parent task
Start date
Due date
Estimated time Hours
% Done0 % 10 % 20 % 30 % 40 % 50 % 60 % 70 % 80 % 90 % 100 %
Tested Date *
Raised by Tester Mahananda Sai Manikanta Sravani Phanindra
Page/ Module (POS) *--- Please select ---E2E Dashboard POS Customers Requests Quotes Invoices Jobs Users Partners Labor Field Staff Events Warehouse Featured Items Help Guide Services – Categories Services – Services Products – Categories Products – Sub Categories Products – Products Assets – Categories Assets – Assets Assets – Usage Sales Sales Return Purchases – Vendors purchases - vendor invoices Admin – View Orders Admin – Offers Admin – PreOrders Admin – Coupons Admin - Delivery Configuration Maintenance – Products Maintenance – Assets Subscriptions – service Plans Subscriptions – Subscribers Subscriptions – Buy Plan Subscriptions – Share Plans Login Product Subscription E commerce Product Qoutations post job flow Expenses