Private
Project *AFC ai genetic for bench sales APPFORSOLARArrow LogisticsArtificial Intillegence » Algo Trade Automation » Algo Trade Manual » Bulk mail Automation with web interface » Bulk Mail Service For Bench Sales » Code Generation Tool » Cold Emailing Automation (AI-Driven) » Invoice Inventory Automation » invoice to inventory for evergreen » Test Automation » What's app Bulk messaging with AI agents » Zelle Payment for evergreenAsk RideBowls&blendsCharan Technologies _ DevelopmentEver green Farms USA (static website)Evergreen farms (pos)Evergreen React ApplicationFinwareHackthonLucky BraidsMy Produce StandNexPumpNexZen Printer AgentNoxa_JewelleryOffice Requirments » Daily Tasks For Madhu » Employees requirements » Recruitment senior mern stack developer » Red MIne Speed » Senior Mern Stack DeveloperOPT - (USA) UpdatesQA TestersRare FruitsRegal SolarRegal Solar DMRegal Solar Energy_ ReactReliance Home Builders_ reactRemit2AnyRestaurant POSRSVPRushi GardensRV_ EngraverSoloar AppSri Farms _ DMSri_FarmsSuthra OneSuthra QNova LabsTech FourceTechnical RequirementsTechy_DevelopmentTechy_POS Travel Matex
Tracker *Bug Feature Support Testing
Subject *
Description Edit Failure Event & Detection Capture the payment webhook notification or gateway error code (e.g., insufficient funds, card expired, bank downtime, processing error). Categorize the Error Soft Declines (Retryable): Insufficient funds, temporary bank downtime, or network timeouts. Hard Declines (Action Required): Expired card, invalid payment method, or account closed. User Communication & Notification In-App Banner / Alert: Prompt the user immediately upon opening the app about the pending issue. Dunning Email / SMS: Send an immediate clear notification stating why the payment failed and providing a direct link to update billing details. Automated Retry Schedule (Dunning Period) Implement smart retries (e.g., attempt payment every 2–3 days for up to 14 days) to handle soft declines like temporary low funds. Grace Period & Access Control Grace Period (e.g., 3–7 days): Maintain full app access while retrying to prevent immediate churn. Past Due / Limited Access: If unresolved, restrict premium features while leaving basic account functions active. Cancellation / Pause: Automatically mark the subscription as suspended or canceled if all retries fail after the full period. Self-Service Resolution Provide an intuitive Billing Settings UI where users can update payment methods, retry the charge instantly with a single tap, or select an alternative payment mode (e.g., Credit Card, UPI, PayPal).
Status Closed
Assignee Ajit ABindu DandaChandra SekharDivya InapakurthiKarthik PalakondaPavan Kumar MuralaRavi Shankar PalleRavindra AtthotaSai MahanandaSai Priyatham SadineniSowjanya atthotaSravani RangannapalemTeja Sriram SanganiYalavarthi Thriveni
Target version Sprint (10/05/2026- 10/09/2026) sprint (10/12/2026 - 10/31/2026) Backlog
Parent task
Estimated time Hours