Private
Tracker *Bug Feature Support Testing
Subject *
Description Edit * Removed the settlement management link from the pre-payment email so customers only see it after completing payment. * Added the settlement review and management link to all post-payment confirmation emails. * Implemented automated Stripe refund execution and automated refund receipt emails for customer cancellations. * Added an interactive refund confirmation modal with an "Execute automatic refund on Stripe" toggle in the admin UI. * Fixed the subscriber search to allow searching by Contract ID (e.g. SSUB-00075), subscription ID, and unique ID. * Resolved the Stripe charge lookup error by adding multi-layer payment intent and charge discovery across all Stripe channels. * Analyzed job behavior during past_due states and mapped out the automatic job hold, retry recovery, and cancellation workflow.
Status Closed
Priority *Low Normal High Immediate
Assignee Ajit ABindu DandaChandra SekharDivya InapakurthiKarthik PalakondaPavan Kumar MuralaRavi Shankar PalleRavindra AtthotaSai MahanandaSai Priyatham SadineniSowjanya atthotaSravani RangannapalemTeja Sriram SanganiYalavarthi Thriveni
Target version Sprint (10/05/2026- 10/09/2026) sprint (10/12/2026 - 10/31/2026) Backlog
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